Who We Are
Thread Home International operates this website to present textile sourcing capabilities and to receive business inquiries from prospective buyers and partners.
Information We Collect
When you use our contact or product inquiry forms, we may collect the details you provide, such as name, email address, company, country, subject or product of interest, fabric specifications, and your message. Forms may also include a hidden field used only to discourage automated spam submissions.
We do not ask for payment card numbers through these forms. Server logs may record standard technical data such as IP address, browser type, and request timestamps for security and troubleshooting.
How We Use Information
We use inquiry information to:
- Respond to your message or quotation request
- Prepare sampling and commercial follow-up related to your inquiry
- Maintain basic records of business correspondence
- Protect the website against spam and abuse
We do not sell your personal information. We do not use inquiry form data for unrelated marketing lists without a clear additional consent mechanism.
Email Delivery
Form submissions are processed by our server and delivered by email using SMTP credentials configured for Thread Home International. Message content is shared with the internal recipients responsible for answering inquiries. Delivery depends on correct server configuration; if email is not configured, the form will report that the service is unavailable rather than silently failing.
Retention
Inquiry emails and related correspondence are retained as part of ordinary business records for as long as needed to manage the relationship and meet legitimate operational needs. You may contact us to request correction or deletion of information you previously submitted, subject to any legal or operational retention requirements.
Third Parties
We may use infrastructure providers (for example hosting or email transport) that process data solely to deliver the service. We do not authorize those providers to use inquiry content for their own marketing.
Your Choices
You may choose not to submit a form. You may also contact us by email or WhatsApp instead. If you believe information we hold about your inquiry is inaccurate, email inquiries@threadhomeinternational.com.
Updates
We may update this privacy notice as our website or inquiry processes change. Continued use of the forms after an update constitutes acknowledgment of the revised notice. This page is a practical explanation of current practices and is not a substitute for jurisdiction-specific legal advice.
Questions? Contact us.